Yeh raha Aayesha Boutique ke liye ek professional aur clear 7-Days Return & Refund Policy ka draft. Aap is text ko copy karke apni website ke “Return Policy” page par direct paste kar sakte hain.
Return and Refund Policy
Thank you for shopping at Aayesha Boutique. We value your business and want to ensure you have a wonderful shopping experience. If you are not entirely satisfied with your purchase, we are here to help.
1. Return Window
- You have 7 calendar days from the date you received your item to log a return or exchange request.
- Requests made after 7 days from the delivery date will unfortunately not be eligible for a return, refund, or exchange.
2. Eligibility Criteria for Returns
To be eligible for a return, please ensure that:
- The item must be unused, unwashed, unworn, and in the same condition that you received it.
- The item must be in its original packaging.
- All original product tags, labels, and barcodes must be intact and attached to the garment.
- You must provide the original receipt or proof of purchase.
3. Non-Returnable Items
Please note that the following items cannot be returned or exchanged:
- Custom-stitched, tailored, or customized outfits (made according to specific measurements).
- Items purchased during clearance, flash sales, or marked as “Final Sale”.
- Accessories or alterable items due to hygiene reasons.
4. Return Process
- To initiate a return, please contact our support team at [Insert Your Email Address] or WhatsApp us at [Insert Your Contact Number] within the 7-day window.
- Provide your Order ID and a clear photograph/video of the product showing its condition or any defect.
- Reverse Pickup:(Choose one option that applies to your store)
- Option A: We will arrange a reverse pickup from your delivery address if the service is available in your pincode.
- Option B: The customer is responsible for shipping the item back to our boutique address. Shipping costs are non-refundable.
5. Refunds
- Once we receive your item, our quality assurance team will inspect it and notify you that we have received your returned item.
- We will immediately notify you of the status of your refund after inspecting the item.
- If your return is approved, we will initiate a refund to your original method of payment (or via bank transfer/wallet as preferred) within 5–7 working days.
6. Exchanges
- If you need to exchange an item for a different size or color, the same 7-day policy applies. Exchanges are subject to stock availability. If the desired size is out of stock, a refund or store credit will be issued instead.
7. Contact Us
If you have any questions on how to return your item to us, feel free to contact us:
Email: support@aayeshaboutique.in
Phone/WhatsApp: 8103178636
